Chubb Community Care

Chubb QuietCare provides peace of mind for long distance care

Published 21^st February 2011

QuietCare Lifestyle Monitoring from Chubb Community Care, one of the UK’s leading providers of social alarm and telecare services, is helping Fife Council identify and assess the needs of dementia patients to provide them with the most appropriate care. Chubb Community Care is part of Chubb Systems Ltd, which is part of UTC Fire & Security, a unit of United Technologies Corp. (NYSE:UTX).

Authorities tasked with care in the Scottish Government meet regularly under the Joint Improvement Team to share advice and experience to improve service delivery in healthcare, and it was here that John Honeyman, Telecare Training and Marketing Advisor for the Council learned about the benefits of systems like QuietCare. The Council has since been trialling QuietCare in the homes of nine people with impaired cognitive function and learning disabilities for more than a year.

QuietCare monitors key activities of daily living including: bathroom usage; meal preparation; interaction with medication; sleeping patterns; overall activity level.
“The practitioners have been very impressed with the system so far. It is vital to have close and detailed, yet unobtrusive monitoring of these patients around the clock,” says Honeyman. “QuietCare monitors and provides feedback whenever required, and also alarms should any of the patterns detected reach a point of concern.”

Using the standard system, which comprises five small motion sensors and a base unit, QuietCare plugs into the telephone and electricity supply. The base unit dials in on a freephone number to the QuietCare central computer every two hours, or more frequently if necessary, and downloads the data. The QuietCare system then analyses the raw motion data and automatically develops a baseline of each of the Service Clients normal daily activity.

Noteworthy changes are identified and reports are generated that can be viewed via a secure internet connection by persons authorised by the Service Client. Alerts can be delivered by email, pager or via a call centre.

“Families of those being monitored are equally pleased with the reassurance it has given them. They have access to the same data via a secure website so they can check up on the well being of their loved one at any time,” said Honeyman. “The pilot is coming to a close and I will be recommending that we continue to use QuietCare and increase our stock of the system where possible.”

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