BT 21CN Results

Published 01st September 2008

Between 2007 and 2011, BT will be managing the upgrade of its public switched telephone network (PSTN), ISDN and Broadband lines to its next generation network. 21 CN is an entirely new digital network that provides many services on one platform, replacing for example the existing separate PSTN and Broadband platforms.

As a result of this, it is Chubb Community Care recommendation that you should urgently complete the review of equipment at risk in your service user’s homes, to mitigate the potential losses in service should the change to 21CN take place earlier than might have originally been anticipated or indicated from previous information via the ‘switched-on’ website.”

Chubb Community Care has completed the testing of its current range of products, and has also completed testing of a wider range of legacy equipment where practical (i.e. for equipment that is no longer for sale and/or is obsolete). The testing was undertaken on the 21CN network emulator at their testing labs in BT Martlesham and also on their ‘live’ 21CN exchange installation at BT Swansea. All of the current range of Chubb Community Care products are fully compatable with, and ready to migrate to the new network.

As agreed by the Telecare Services Association (TSA)/BT supply sector working group, the testing performed by Chubb Community Care encompassed the following branded equipment Initial Community Care, Telefusion, Raitel, Shorrock Community Care, Wolsey, Attendo Systems Ltd & Cass.

The results of this testing have been published as a table, please click to here to see the results

For more information, please click on the Services section of our website.

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