We value our relationship with our partners and are proud of the work we have done. In this section we look at some reference case studies. We have selected these references to show partnership working and best value in delivering the best solution for the individual.
Flintshire County Council Upgrade BT 21CN
In 2004 Flintshire County Council undertook a large project to ensure that all of their schemes were BT 21CN compliant.
During the analysis, it was found that some of their systems would not comply with BT 21CN and some were over 21 years old so these would need to be replaced.
A decision was taken to upgrade 22 schemes with new warden call systems and 17 mini schemes with dispersed alarms, all upgrades were to include telecare and as a basic package all upgrades include pull cords, smoke detectors and heat detectors.
Flintshire decided to design the upgrades so that all systems are future proofed for telecare, giving them the option that if additional sensors are required that these can be added to meet the individuals’ needs, this will be provided on a needs basis assessed by Flintshire social services.
After considering all options available to Flintshire County Council, a decision was taken to work in partnership with Chubb Community Care for the upgrade
schemes, funding for the upgrades was to be provided by a pressure bid within Flintshire County Council.
Flintshire has worked with Chubb for over 21 years and have developed a good working relationship. Combining best value, training, cost effectiveness, reliability and maintenance was a high priority for Flintshire and this has been deliverable by Chubb over the years.
Dawn Evans, Senior Sheltered Housing Officer for Flintshire County Council said
“All of the people connected with Chubb who provide a service to Flintshire County Council are to be congratulated on their professionalism and quality of
Our partnership with Chubb keeps going from strength to strength and we are pleased to be working with them during our upgrade project as we can rely on them to provide the best service to us in all aspects of this project.”
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